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Payment Signature is incorrect

1/15/2015 12:41:31 AM
Posts: 1
I have Payment Signature is incorrect issue, I checked all connections from regular admin panel to vevopay and all works.
Can anybody help me to solve this issue ?
1/16/2015 12:43:56 AM
Posts: 31
Dear Customer,

From your error "Payment Signature is incorrect", it usually occurs when:

1. You have entered incorrect storefront domain key in web.config file.
Please try to enter "DomainStorefrontKey", the same key as "DomainRegistrationKey" and try again.
File path is [VevoPay Path]/web.config.

2. Your URL path is incorrect .
Please verify VevoCart and VevoPay URL path in configuration

- In admin panel, Go to "Setting" top menu
- Choose "Configuration" menu
- Select "Storefront config" tab
- In "Payment Configuration" topic, verify VevoPay URL in "Payment Application URL" config (e.g. www.domain.com/payment)

- In admin panel, Go to "Configuration" tab
- Verify VevoCart URL that has "www" value in "Storefront path" config

However, if you still have a problem after verify your VevoPay and VevoCart configuration, please create a support ticket at http://support.vevocart.com and send our support team the necessary information (URL, admin login) that our team can use to take a look at the problem.

Best Regards,
VevoCart Team.

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